Medical Records

Your medical details hold information about you and your medical history. Your medical details have your GP record, which includes information like any conditions or allergies you have and any medicine you’re taking.

They will also include records from any other NHS service you use, like the hospital, dentist or opticians, and will include letters, test results and appointment notes.

During the working day it is sometimes necessary for practice staff to input into your record, for example, to attach a document that has been received, or update your information. Therefore you will notice admin/reception staff names alongside some of your medical information – this is quite normal.

Contractual requirements came into force so GP practices should make available a statement of intent in relation to the following IT developments:

  • Summary Care Record (SCR) and Enriched Summary Care Record
  • GP to GP Record Transfers
  • Patient Online Access to Their GP Record
  • Data for commissioning and other secondary care purposes

The same contractual obligations require that we have a statement of intent regarding these developments in place and publicised.

Please click link below

Request a copy of your medical records

You can access a copy of your medical records, by completing our contact form. This is sometimes called a subject access request. 

You have the right to ask for a copy of your personal information, verbally or in writing. This is called the right of access and is commonly known as making a subject access request or SAR.

We complete requests within one calendar month. 

If you are accessing medical details on behalf of someone else, we will need their permission and consent. 

Forgotten History

There may be something you have forgotten about in your record that you might find upsetting.

Abnormal Results Or Bad News

If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.

Choosing To Share Your Information With Someone

It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.


If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

Misunderstood Information

Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

Information About Someone Else

If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

Further information can be found on the Information Commissioners Office (ICO);

For the public | ICO