NHS Mental Health

Second Step

From 1 April 2025 Second Step will provide the Access service. There will be no pause in provision for people using the current service or referrers – see referral contact details below.  

What we provide:  

• An initial contact within three working days to agree next steps. We support people via phone, video call or in-person.  
• Responsive, person-centred support 
  Practical, strengths-based, trauma-informed support to create tailored plans to improve people’s wellbeing and mental health.  
• Promote independence and recovery 
  Through support conversations and interventions to help build confidence and identify goals.  
• Warm handovers 
  To NHS and VCSE mental health services, community resources and partners including support for issues like debt and addiction.  

Who we support:  

• People aged 16+ living in Bath and North East Somerset or registered with a BaNES GP 

Self-refferals   

• Phone: 01225 261100
• Email: mailto:sshaltd.SecondStepBANES@nhs.net 

There is help available for children and young people who need support with their mental health.

If you are a parent, guardian or carer of a child or young person who needs support with their mental health, then you can contact their GP. They will be able to help point you in the right direction to support them.

Support can be accessed in a variety of ways and can be tailored to individuals, depending your need.

Community CAMHS

Outreach Service (OSCA) 

Mental Health Support Team 

Eating Disorder Service

Learning Disability Service

Young Minds

Off the Record

We recognise that our community is wonderfully diverse. A range of support is available if you need help with your mental health.  

Help for mental health problems if you're LGBTQ+ - NHS

Stonewall

Find a range mental health services and support in your local community. 

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