Friends and Family Test
The NHS Friends and Family Test (FFT) helps us to understand what services you are happy about and where improvements can be made.
How the FFT works
You may be asked after your treatment or service to complete an FFT. This is an opportunity for you to give feedback on your experience of our service if you want to. It also helps us know exactly what is and isn't working, so we can improve our services.
You'll be asked a series of questions.
We appreciate all your valuable and honest feedback. To ensure its usefulness, please keep your responses concise. These surveys are anonymous, so please do not use them to submit complaints or concerns, as we cannot respond directly.
We have noticed an increase in inappropriate or overly personal comments about individual staff members. In the spirit of constructive feedback, please remain respectful and refrain from making unkind or inappropriate remarks.
You can complete the FFT by clicking the link below.
More information about Friends and Family Test
You can find more information about the Family and Friends test on the NHS website.