Appointment Booking Policy

Notice to Patients

Appointment Booking Policy Update

Please note clarification of our appointment booking system:

Booking Urgent or Same-Day Appointments at Reception:

  • We do not routinely book urgent or same-day appointments at the reception desk.

Priority Given to phone Calls:

  • To ensure a fair service, priority will be given to those who may not be able to get to the surgery.

Improved Phone System:

  • Our phones are well-staffed, and a new phone system with a call-back feature is in place

Looking Ahead

We are committed to improving our appointment system and will be making further changes.

Please be kind and respectful to our reception staff.

Stay Tuned for Updates

Further updates will be posted in reception, on our website and social media.

Thank you for your understanding and cooperation.