A Message to Our Community

We deeply value the support and understanding of our local community. Our team comes to work each day with one goal in mind: to care for others. They are your neighbours, friends, and family members who work to serve you, despite the many challenges they face.
Recently, we've seen some unkind comments directed to GP practices in the local area on social media. We understand the frustrations, but we ask that you remember these are real people, doing a difficult job under immense pressure.
Our priority is to retain our dedicated staff because, without them, primary care simply can’t function. While we are fortunate to be well-staffed, the demand for our services is very high due to various factors affecting General Practice nationwide. Despite these challenges, we are providing more appointments than ever before in primary care.
We have heard your feedback, and we are actively planning changes to our appointment system to make it fairer and more equitable for everyone. We know there has been disruption during our recent merger, but your patience and support during this process was appreciated. Thank you for standing by us as we work to improve your care.
Together, we can build a stronger, more compassionate community. 💙