How to book an appointment

Patients are able to request appointments using the NHS app, website or by phone, by completing a triage form.

Our aim is to give everyone fair and equal access to care. 

How to book an appointment

All requests will then be triaged by an experienced GP who will decide which member of our healthcare team is best place to help in the most suitable time frame.  Where necessary you may be asked to answer a few more questions to help us understand the problem fully and identify patients that need more urgent care.

How to access our medical triage form via the NHS app. 
Use the blue 'SERVICES' button at the bottom of the page and select 'CONTACT YOUR GP ABOUT A HEALTH PROBLEM' this will take you to the form.

Types of appointments

Routine appointments

From 30th September -

 

Urgent appointments

From 30th September -

You can also visit 111 Online (NHS website) or call NHS 111 for general medical advice.

 

What to do when we are closed

If you require urgent medical assistance outside of our opening hours you should use the NHS 111 Online or Call NHS 111 Out of Hours service.

This service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Call 111 if:

You need medical help fast but it’s not a 999 emergency.

You think you need to go to accident and emergency or NHS urgent care service.

You don’t know who to call or you don’t have a GP to call.

You need health information or reassurance about what to do next.

 

Walk Ins

We do not offer a walk-in service.

Missed Appointments

The impact of patients failing to attend appointment can be significant and may result in you not being able to see a member of the practice team on the day that you wish to.

Our practice policy is that if you fail to attend two consecutive appointments without informing us, we will write to you asking whether there are specific problems preventing you from letting us know.

If you fail to attend a further appointment, you may be removed from the practice list.

 

Do you need a longer appointment?

If your problem is more complicated or you think you may need longer than 10 minutes, then please feel free to book a double appointment. Female patients who may have been advised, or anticipate, an internal examination or smear should book a double appointment. (However, most routine smears are done by the nurses, not the Doctors)

Please try not to bring a long list of problems to the doctor

If there are several things that are worrying you, do mention them but if the doctor feels they are not linked together, he or she might ask you to come back another time for some of the problems.

Try to be concise and to the point

You might want to jot down a few points on a piece of paper before you come to see us. Over 90% of the information gained in making a diagnosis comes from the symptoms given to us and not the examination, as people often think. If you can give us an accurate and concise history, it makes our job much easier.